Panel Session 1

Lin Hatfield-Dodds

Lin Hatfield Dodds is the National Director of UnitingCare Australia, the national body for Australia’s largest non-government provider of community services. Lin is an experienced advocate with and for disadvantaged Australians.
UnitingCare is the community service network of the Uniting Church. It is one of Australia’s largest non-government providers of community services, with 1300 community service delivery sites located across every State and Territory, providing services to over 2 million Australians each year. UnitingCare employs 35,000 staff and 24,000 volunteers nationally and provides services to children, young people and families, people with disabilities, and older Australians, in urban, rural and remote communities.

Lin serves on the Boards of the Australia Institute and the Australian Centre for Christianity and Culture. She chairs the Board of UnitingCare Kippax. She is past President of the Australian Council of Social Service and chaired the ACT Community Inclusion Board for four years. Lin has given expert testimony to Federal Parliamentary inquiries into poverty and disadvantage, welfare reform, community service delivery, taxation and income support, refugee policy, mental health and other issues. Lin was the Greens Senate candidate for the ACT in the 2010 Federal Election.
Lin’s background includes working as a counselling psychologist and policy advisor. She has worked in government and community settings, including in drug rehabilitation and with young people at risk, with a particular interest in trauma and abuse. She has worked as a public policy advisor on health, health ethics, and community services within federal and state governments.
Lin was an invited participant to the Prime Minister’s 2020 Summit in 2007, is a member of the National Community Response Task Force advising the Deputy Prime Minister and Minister for Families, Housing, Community Services and Indigenous Affairs, and was a member of the National Youth Advisory and Consultative Forum which advised the Federal Minster for Children and Youth Affairs.
Her contribution to the community was recognised by an International Women’s Day Award in 2002, and in 2003 she was awarded a Churchill Fellowship to study anti-poverty strategies and issues associated with the delivery of welfare services in North America and Europe.    
Lin was the 2008 ACT Australian of the Year.

 

Presentation Overview

Increasing the effectiveness of Australia’s complex system of governance to deliver positive outcomes for public policy development and public service delivery requires close collaboration across portfolio responsibilities, levels of government, and with the full range of stakeholders that sit outside government. Clarity about role, vision and values, process expertise, contextualised knowledge, and putting the citizen and the common good at the centre are the keys to effective and transformative public sector management and governance.