|Panel Session 3|
|Panel Session 3|
Discussion & Exploration of Key Conference Issues
Raised by Conference Participants
Carmel’s previous position was that of Deputy Secretary Client and Corporate Services in the Department of Immigration and Citizenship (DIAC). Whilst in DIAC she led global client service reform and a major organisational and cultural change program. In this role, she was responsible for client services, including policy review and service delivery operations for DIAC on and off shore. Carmel also managed a large change agenda in legal services, people services, financial and parliamentary services.to support the client service reforms.
Prior to joining DIAC in November 2005, Carmel was General Manager Employment, Disability and Education at Centrelink where she managed delivery of employment and education programs and led the implementation of the Welfare to Work reforms. Carmel also held the position of General Manager People and Corporate Performance in Centrleink where she re engineered the human resource, leadership development and organisational design functions to support business delivery for the largest service delivery agency in the APS.She was one of the lead executives appointed to Centrelink in its establishment in 1997. She joined Centrelink from the Department of Employment, Education, Training and Youth Affairs where she had worked in many areas of labour market programs, vocational education, service delivery and corporate improvement programs. From 1999-2001 Carmel lived in Paris where she worked as a consultant for the Public Management Service of the OECD with key involvement in international fora on modernising government. Carmel is currently Australia’s representative on the OECD’s Public Governance Committee. She is a Fellow of the Australian Institute of Management. She has memberships in the Institute of Public Administration Australia, Australian Institute of Training and Development, and Australian Human Resources Institute. Carmel’s varied executive career and professional memberships reflect her abiding interests in cultural and organisational transformation, leadership strategy, and human resource development. Carmel is originally from Queensland and holds an Arts degree with majors in psychology and sociology from the University of Queensland.
Bio to come
James C. McDavid is a Professor of Public Administration at the University of Victoria, British Columbia and Co-director of the Local Government Institute in the School of Public Administration. He specializes in program evaluation, performance measurement, performance management and the production of local government services.He has conducted research and evaluations focusing on Federal, state, provincial and local governments in the United States and Canada. His published research includes articles and books on program evaluation, performance measurement, performance management and comparisons of local government service production across Canada.
In 1996, he co-authored an article on local government contracting with Eric Clemens, which won the J.E. Hodgett’s Award for the best English language article in Canadian Public Administration. He was a University of Victoria Distinguished University Professor from 2004 through 2008. His textbook, Program Evaluation and Performance Measurement: An Introduction to Practice was published by Sage Publications in 2006.
He has just completed an SSHRC-funded research project to examine the ways the BC Legislators use the annual performance reports for ministries and Crowns that are mandated by legislation. Currently, he is heading up the Secretariat for the Consortium of Universities for Evaluation Education (CUEE) here in Canada. CUEE is a group of universities that are committed to increasing the availability of graduate evaluation programs and courses to students and practitioners in Canada. The Consortium is working with the Canadian Evaluation Society and Treasury Board Canada on this initiative.
Andrew Podger is National President of the Institute of Public Administration Australia.
His most recent role in the Australian Public Service has been as Public Service Commissioner. Prior to this Andrew was the Secretary to the Department of Health and Ageing. He has been in a leadership role in the Australian Public Service for over 10 years.
Originally a mathematician, Andrew has had a long career in social policy and financial management. Apart from the Public Service Commission and Health, he has worked in the departments of Finance, Prime Minister and Cabinet, Social Security, Housing and Defence.
His latest challenge is to chair a task force for the Prime Minister on the delivery of health services in Australia.
He was awarded the Officer (AO) in the General Division of the Order of Australia on Australian Day 2004.
In 1998 he returned to the government, to become Secretary General of the ministry of Health. In 2007 he was appointed as Secretary General for Government Reform in the Netherlands, responsible for the implementation of a very ambitious plan to reduce the size of the government and to increase performance and quality. In 2008 Professor Bekker was also appointed as Professor for Employment Relations in Government at the University of Leiden (Albeda Chair).
With a professional background in social work, she has led policy and operations in many human services fields including juvenile justice, child protection, disability, ageing, legal aid and community infrastructure development. She also holds post-graduate qualifications in public administration.