IPAA National Conference

2009 National Conference

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Past Conferences | 2009 National Conference | Papers/Resources | Panel Session 2
Panel Session 2

The Changing Public Sector Climate

Modernisation & Renewal of Public Service Performance

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CarmelMcgregor

Ms Carmel McGregor

Acting Australian Public Service Commissioner
Carmel McGregor is currently the Acting Public Service Commissioner. She joined the Australian Public Service Commission as Deputy Commissioner in November 2008.

Carmel’s previous position was that of Deputy Secretary Client and Corporate Services in the Department of Immigration and Citizenship (DIAC). Whilst in DIAC she led global client service reform and a major organisational and cultural change program. In this role, she was responsible for client services, including policy review and service delivery operations for DIAC on and off shore. Carmel also managed a large change agenda in legal services, people services, financial and parliamentary services.to support the client service reforms.

Prior to joining DIAC in November 2005, Carmel was General Manager Employment, Disability and Education at Centrelink where she managed delivery of employment and education programs and led the implementation of the Welfare to Work reforms. Carmel also held the position of General Manager People and Corporate Performance in Centrleink where she re engineered the human resource, leadership development and organisational design functions to support business delivery for the largest service delivery agency in the APS.She was one of the lead executives appointed to Centrelink in its establishment in 1997. She joined Centrelink from the Department of Employment, Education, Training and Youth Affairs where she had worked in many areas of labour market programs, vocational education, service delivery and corporate improvement programs. From 1999-2001 Carmel lived in Paris where she worked as a consultant for the Public Management Service of the OECD with key involvement in international fora on modernising government. Carmel is currently Australia’s representative on the OECD’s Public Governance Committee. She is a Fellow of the Australian Institute of Management. She has memberships in the Institute of Public Administration Australia, Australian Institute of Training and Development, and Australian Human Resources Institute. Carmel’s varied executive career and professional memberships reflect her abiding interests in cultural and organisational transformation, leadership strategy, and human resource development. Carmel is originally from Queensland and holds an Arts degree with majors in psychology and sociology from the University of Queensland.


Bruce Wilson AM - Public Service Commission

Mr Bruce Wilson AM

Public Service Commission
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Bruce Wilson has had a varied career which started as an engineer in the Queensland Co-ordinator-General's Department in 1972, in Brisbane and Rockhampton.

He subsequently spent several years in Canberra with the Commonwealth Departments of Urban and Regional Development, and Transport where he was Director (Road Projects).On returning to Queensland in 1980 Bruce joined Treasury where his positions included Director of the government wide Internal Operational Audit Service and later Assistant Under Treasurer (Budget Services). His first Chief Executive appointment was to the Lands Department in September 1989.

Following the election of the Goss Government in particular, this role entailed leading major organisational change, a fundamental overhaul of land management policy and the implementation of integrated land information systems. In August 1994 Bruce became Chief Executive of the Administrative Services Department with responsibility for government business enterprises including building projects, property, information technology and many others.

From late 1995, Bruce was Chief Executive of Queensland Transport for some 12 ½ years, having wide ranging responsibilities across all transport modes, and being a major contributor at the national level. Particular achievements during this period included the TransLink initiative for integrated public transport in south-east Queensland, the development of the Brisbane busway network, major innovations in road, rail and maritime safety, the large expansion of rail and port capacity for the export coal industry, and the roll-out of on-line customer services. For part of this period, Bruce was also responsible for Trade Queensland. From July 2008, Bruce was appointed as Commissioner and Commission Chief Executive to lead the development of the new Public Service Commission. The PSC has been charged with the modernisation and renewal of the Queensland Public Service.

A significant feature of the PSC is its advisory Board of Commissioners drawn from widely ranging backgrounds in private, public and academic sectors, to provide strategic guidance for innovative approaches to public service workforce and performance issues.?Bruce was appointed a Member of the Order of Australia in the 2008 Queen's Birthday Honours.


Beith Atkinson - Senior Advisor, State Services Commission NZ

Mr Beith Atkinson

Senior Advisor, State Services Commission NZ
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Beith is a Wellingtonian. He went to school and university in Wellington and in 1972 began his career with the State Services Commission before moving to the New Zealand Parliament as a Table Officer.

His OE started in Britain. For almost ten years he prosecuted in Scottish courts until appointed Attorney General for Tuvalu.

Back in Wellington, he worked in the Parliamentary Counsel Office, before a series of enforcement roles in competition, passports, citizenship, immigration and family jurisdictions.

He returned to the State Services Commission in 2004 when the Commissioner’s integrity mandate was extended, and has managed New Zealand’s integrity programme since that time.

He is a Board Member of the Institute of Public Administration New Zealand, and chairs its professional development committee.


Barry O'Farrell - NSW Leader of the Opposition

Mr Barry O'Farrell MP

NSW Leader of the Opposition
Barry O’Farrell was elected as Leader of the Opposition on 4th April 2007.

Barry was born in Melbourne. His father’s army career saw the family move to Darwin where Barry completed his schooling. In 1980 he graduated from the Australian National University with a Bachelor of Arts, majoring in Australian History and Aboriginal Studies. Barry has a strong background in public policy having worked in the field at both State and Federal levels. Immediately prior to his election to Parliament he was State Director of the NSW Liberal Party. Barry has been a member of the Liberal Party since 1980 and was first elected to the NSW Parliament in 1995. A member of Shadow Cabinet since 1998, Barry has served in number of portfolios including, Education Health and Treasury.?Barry is married to Rosemary and they have two sons.